Privacy Policy
Last Updated: 12 June 2025
1. Introduction
Welcome to CodeSuite. We build custom software, web/mobile applications, and cloud-based systems for businesses that expect reliability, transparency, and results. As your potential tech partner, we know data privacy is a key concern—ours too.
This page outlines how we handle, use, and protect any information you share with us.
2. Scope
This policy applies to everything under our digital umbrella:
- Our website (codesuite.org)
- Client portals, contact forms, and lead capture tools
- Emails and newsletters
- Project-related communications
- Any third-party integrations we control (e.g., HubSpot, Google Analytics)
3. Who We Are
CodeSuite
CodeSuite, Khayaban-e-Firdousi Road, Johar Town, Lahore
📧 support@codesuite.org | 📞 (+92)3230410420
We serve clients globally, with presence in Pakistan and the UAE. Your data may be processed in jurisdictions where we or our partners operate.
5. How We Use Your Data
Cookies help us give you the best experience. When you accept our cookie policy, you:
- To deliver services: project kickoffs, SOWs, invoices, and support
- To improve our platform: using tools like Google Analytics, Hotjar
- To send relevant content: newsletters, downloads (only if you opted in)
- To comply with the law: audits, fraud checks, and regulatory obligations
No hidden use. No sketchy data resale.
6. Data Retention
We keep data only as long as it’s needed—usually the project lifecycle plus 7 years for auditing and tax. Earlier deletion is always an option (see Section 11).
8. Who We Share With
We never sell your data. We may share with:
- Infrastructure providers: AWS, DigitalOcean, Firebase
- Analytics/CRM tools: Google Analytics, Hotjar, HubSpot
- Email & marketing: Instantly, Brevo (formerly Sendinblue)
- Legal authorities: if required to by law or to defend our rights
All third-party processors are bound by strict NDAs and security contracts.
9. International Transfers
If your data moves beyond your home country (e.g., from the EU to Pakistan), we ensure it's protected by:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (where applicable)
- Encrypted transfers and access controls
10. How We Keep Your Data Safe
We follow ISO-inspired best practices, including:
- TLS 1.3 (HTTPS) for all connections
- AES-256 encryption for data at rest
- Role-based access + MFA
- Internal audits & security reviews
- Vendor risk assessments
- Daily encrypted backups
Your project is protected both technically and contractually.
11. Your Rights (We Support GDPR, CCPA & Others)
You may have the right to:
- Access the data we hold on you
- Request correction or deletion
- Withdraw consent
- Object to or restrict certain uses
- Request data export (portability)
- Lodge a complaint with your authority (e.g., PTA, EU DPA, UK ICO)
To exercise any of these, email: support@codesuite.org
12. Policy Updates
We revise this policy occasionally to reflect tech or legal changes. When we do, we update the date above. Major updates will be communicated clearly—no surprises.
13. Need Help? Contact Us
We aim to respond to all privacy-related queries within 7 business days.
